Children 14 and under
- Children under 2 must travel with an adult 18 or older or a parent/legal guardian of any age in the same cabin.
- Children 2 – 14 can travel as an 'accompanied minor' with someone 15 or older.
- Children 5 – 14 can travel as an 'unaccompanied minor' on nonstop flights only and must have our assistance. A fee of $100 each way applies.
- Uniformed employees assist from the point of departure to the final destination but are not qualified to provide certain types of medical assistance or administer/dispense medication.
Young adults (ages 15 – 17)
- A traveler 15 – 17 is considered a young adult and may travel unaccompanied on nonstop and connecting flights without our assistance.
- When the young adult checks in, we’ll make a note in our system so our personnel know that a young adult is traveling unaccompanied.
- A young adult who needs our assistance may travel unaccompanied on nonstop flights only for an additional $100 fee each way. The Unaccompanied Minor Request for Carriage form must be completed.
- If a flight is delayed or cancelled, we'll make alternate travel arrangements. If a flight is unavailable until the following day, we'll arrange overnight accommodations at the airport with 2 station employees. Travelers under 18 may not stay in a hotel.
We waive the first and second checked bag fees for unaccompanied minors who pay for our assistance. Excess baggage fees apply if 3 or more bags are checked. Baggage fees apply for young adults who travel without our assistance.
If the flight is operated by an airline partner or codeshare partner, contact the carrier directly for its unaccompanied minor policies. Additional fees may apply.
At the airport
Check-in & required documents
You'll need to fill out the Unaccompanied Minor Request for Carriage form at the airport ticket counter on the day of departure. The form must remain with the child during the flight.
Is your child traveling internationally?
When making the reservation, note if you'll be dropping off or meeting an unaccompanied minor. You can obtain a pass at the ticket counter to accompany the child to the gate (U.S. cities only). Please arrive early and plan to stay in the gate area until the child's flight has departed.
If airport security prohibits non-ticketed passengers from entering the gate area, our personnel will accompany the child to the gate.
You must show a government-issued photo ID when you pick up an unaccompanied minor. You can obtain a pass at the ticket counter to meet the child at the gate (U.S. cities only).
If a flight changes or is cancelled, we'll call the person meeting the child and arrange alternate transportation if needed. Otherwise, we'll contact the parent/guardian who escorted the child to the departure airport.
Tips & suggestions
- If the child has not flown before, take a trip to the airport. Point out the identifiable uniforms of our representatives.
- Introduce the child to the agent at the ticket counter and at the departure gate.
- Let the gate agent know if the child has never flown before or if he or she has any condition that may require special attention during the flight.
- Provide the child with proper identification and cash for emergencies. On some flights, meals may be available to purchase.
- Provide materials to keep the child occupied and entertained during the flight.
- Keep carry-on luggage to a minimum. Remind the child of the bags that he or she is responsible for. Put an identification tag with the child’s name on all bags. Report any losses to our personnel immediately.
- Arrive at the gate before the scheduled arrival time.
- Remind the child to ask for assistance only from one of our uniformed representatives.