Passengers with diabetes
- Tell the screener that you are diabetic and have supplies with you. You can carry lancets, blood glucose meters and blood glucose test strips through the security checkpoint.
- If you're wearing an insulin pump, ask the screeners to visually inspect it because it cannot be removed.
- Insulin pumps and supplies must be accompanied by insulin with professionally printed labels.
- If possible, advise screeners if you are experiencing low blood sugar and need medical assistance.
Passengers with pacemakers
- Tell the screener that you have an implanted pacemaker. Request a pat-down inspection instead of walking through the metal detector or having a hand-wand inspection performed.
- Though not required, carrying a pacemaker ID card issued by your healthcare provider can help you avoid security delays.
Passengers with mobility aids or other assistive devices
- If X-ray inspection will harm your equipment, tell the screener. Ask for your device to be visually and physically inspected instead.
- You will not be asked to remove your prosthetic device or body brace for X-ray inspection; these will be visually and physically inspected after you have gone through the metal detector. Private screenings are available.
- The screener will perform a visual and physical inspection of equipment that does not fit through the X-ray machine.
- Crutches, canes and walkers must go through the X-ray machine. If you have a cane, collapse it before you place it on the X-ray belt.
Bringing assistive devices on board
You may bring certain assistive devices on board as long as they can be stowed in overhead compartments or under seats and meet safety, security and hazardous materials requirements. These items do not count as carry-on baggage.
You can bring:
- Prescription medications and any medical devices needed to administer medication, such as syringes and auto-injectors.
- Vision-enhancing devices
- Portable oxygen concentrators (POCs), ventilators and respirators that use nonspillable batteries, as long as they comply with safety, security and hazardous materials rules. If your device does not comply with applicable rules, US Airways can transport your device in the cabin, but you may not use it in the cabin. Liquefied oxygen is not allowed.
Passengers who must travel with medical certificates
A medical certificate is a written statement from your physician that must be dated within 10 days of the flight.*
A medical certificate is required for travel if:
- You have a medical condition that could reasonably be expected to require significant in-flight medical assistance.
- You have a communicable disease or condition that could pose a direct threat to the health or safety of others on the flight.
Passengers with portable oxygen concentrators (POCs)
If you require medical oxygen, you can travel with approved models of POCs:
- AirSep FreeStyle
- AirSep Focus
- Delphi RS-00400 / Oxus RS-00400
- Inogen One
- Inogen One G3
- International Biophysics LifeChoice / lnova Labs LifeChoice
- Invacare SOLO2
- Precision Medical EasyPulse
- Respironics SimplyGo
- SeQual SAROS*
- AirSep Lifestyle
- AirSep Freestyle 5
- DeVilbiss Heathcare iGo
- Inogen One G2
- lnova Labs LifeChoice Activox
- Invacare XPO2
- Oxlife Independence Oxygen Concentrator
- Respironics EverGo
- Sequal Eclipse*
*US Airways Express aircraft restrictions
The FAA requires you to place your POC under the seat when it's in use. SeQual Eclipse and SeQual SAROS are too big to fit under the seats of these aircraft:
- Canadair 701 Regional Jet (CR7)
- Canadair Regional Jet - 200
- Dehavilland Dash 8 - East / West
- Embraer 175
- Canadair 900 Regional Jet (CR9)
- Dehavilland Dash 8 - 300
- Embraer 170
- Embraer 145 - ER4 (single row side, double seat side is ok)
You can bring these POCs on board, but you must stow them overhead in-flight with the batteries removed and packed separately.
To use a POC in flight, you must show a physician's statement at the gate that specifies:
- That you are able to hear/see the alarms/indicators and take appropriate action when necessary.
- Whether oxygen is necessary for all or a portion of the trip (constant or intermittent).
- The maximum oxygen flow rate corresponding to the aircraft's cabin pressure under normal operating conditions.
These devices are permitted for use on any US Airways, US Airways Shuttle or US Airways Express flight (for codeshare flights, contact the operating carrier for rules on traveling with POCs). POCs must be stowed under the seat in front of you during taxi, takeoff and landing.
Before you travel
- Have an adequate supply of fully charged batteries on board with you, based on the battery manufacturer’s estimate of battery life hours while the device is in use and the information provided in the physician’s statement. You should have enough battery power to run the device for at least 150% of the expected maximum flight duration, taking into consideration the possibility of delays or a damaged battery.
- Bring 50% more batteries than recommended to ensure that you have enough to last throughout the flight.
- Extra batteries carried on board to power the device must be packaged and protected from short circuit and damage in accordance with SFAR 106, Section 3(b)(6).
- Contact US Airways (or the operating carrier on a code-share flight) 48 hours before your scheduled departure to learn the expected maximum duration of your flight; you can then determine how many batteries you’ll need for your ventilator, respirator, continuous positive airway pressure machine or POC.
To find out the length of your flight, call 800-428-4322/TTY 800-245-2966 or check our timetables:
Passengers with portable dialysis machines (PDMs)
You may travel with your portable dialysis machine (PDM) and a limited amount of fluid and supplies. We can transport all PDM models under 100 pounds.
- A PDM does not count toward the carry-on baggage limit.
- If your PDM doesn't fit in approved carry-on compartments or is heavier than 40 pounds, you'll need to check it at the ticket counter or gate (free of charge).
- You must remove any lithium batteries before checking your PDM.
- You may also take along a 1- to 2-day supply of dialysis fluids and syringes when traveling with your PDM. You may check the fluid free of charge. Make sure the fluid is packed in an appropriate shipping box.
- A flight attendant can help you stow your PDM and supplies.
- A physician's letter is not required.
- Please note that you are not permitted to use the PDM while on the aircraft.
Do Not Resuscitate (DNR) orders
US Airways is unable to honor Do Not Resuscitate (DNR) orders from passengers. In the event of a medical emergency, our personnel will always provide life-sustaining assistance.
- If you do not wish to travel given these requirements, you may request a refund.
- If you have questions or wish to speak to someone about our DNR policy, please call 800-428-4322.
Terms & Conditions
*If US Airways determines that there has been a significant deterioration in the passenger’s condition since the medical certificate was issued or that the certificate significantly understates the passenger’s risk to the health of others on the flight, he or she may be required to undergo additional medical review.