Frequently Asked Questions

 

Grand Slam 2011 answers

 

I had partner activity before I registered, does it count?

No, only activity after registration counts. No exceptions.

 

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Do my flights with US Airways or another airline (like United) count as a hit?

No, flight activity on US Airways and our airline partners is not included on this promotion.

 

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Why do you need my email address?

Your email address is required in order to register for this promotion. We’ll automatically subscribe you to e-Statement, Earn More Miles and US Airways Cruises email. You may unsubscribe, but if you unsubscribe, we’ll be unable to send you updates while the promotion is running.

 

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What is the Eligible Activity Date?

The Eligible Activity Date is the date the partner records their mileage transaction with you. In order to qualify for this promotion, all eligibile activity must be completed between September 14 - November 14, 2011. Partners use different criteria to determine activity date, so it’s important to complete your partner activity with this in mind. When in doubt, please verify with the partner. Activity date is usually defined as a credit card statement closing date, a hotel check-in or check-out, pick-up or return for car rentals, a delivery date for FTD and service completion (loan closing) for service providers or utilities.

 

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Do I get bonus miles each time I earn a hit? What if I earn a number of hits that aren’t shown on the award chart (for example, 6 or 7 hits)?

Bonus miles are cumulative and based on the total number of hits. For example, if you earn four hits you get a total of 3,000 bonus miles. If you get 8 hits you get another 7,000 bonus miles for a total of 10,000 bonus miles. Bonus miles are only awarded in four hit increments. So, if you earn seven total hits, your total bonus mileage will be 3,000 bonus miles (that you earned after four hits). Earning one more hit (eight hits total) will get you 7,000 more bonus miles, bringing you to the 10,000 bonus mile level.

 

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How do I earn hits with my credit or debit card?

You earn one hit for one spend with each US Airways credit or debit card partner during the promotional period (after you register and between September 14 - November 14, 2011). The miles can come from first use or your daily spending. Remember that credit and debit card miles post based on your statement closing date, not on the date you sign-up for a new card or use your card.

 

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I have two US Airways MasterCard credit cards (or two US Airways Visa cards). Can I earn two hits on both cards?

No. You can only earn one hit per card type, regardless of the number of cards you have. There are five card types: US Airways MasterCard, US Airways Business MasterCard, US Airways Visa, US Airways Visa Business Card, and US Airways Visa Debit Card.

 

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How can I earn hits for hotel transfers?

You can transfer your hotel points into Dividend Miles at the hotel’s program website or visit usairways.com/convertmiles. If you transfer hotel points to Dividend Miles, you can earn one hit (with a maximum of one hit per hotel family). You have to earn a minimum of 850 Dividend Miles from each transfer in order to qualify as a hit. If you transfer 25,000 miles from Starwood you only get one hit, even if you transfer from Starwood again. However, if you transfer 5,000 miles from Starwood and 3,000 miles from Marriott you earn two hits.

 

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How can I earn hits for hotel stays?

You earn one hit for every mileage-earning hotel stay with a maximum of 6 hits. Earn your hits from the same partner (6 stays with Hilton = 6 hits) or from different hotel partners. For example, if you stay with Hilton on September 15 and again on October 1, you’ll earn two hits. If you stay twice with Hilton and twice with Marriott during the promotion then you’ll earn four hits, two hits from Hilton and two hits from Marriott. You must earn at least 200 Dividend Miles for each stay in order for the stay to qualify as a hit.

 

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How can I earn hits for car rentals?

You earn one hit for every mileage-earning car rental with a maximum of 6 hits. Your hits can come from the same partner (for example 6 rentals with Avis = 6 hits) or from different partners. For example, if you rent from Avis on September 15 and again on October 1, you’ll earn two hits. If you rent twice from Avis and twice from Hertz during the promotion then you’ll earned four hits, two from Avis and two from Hertz. You must earn Dividend Miles for each car rental in order for the rental to qualify as a hit.

 

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If I share miles with another Dividend Miles member, will we both get a hit?

Yes. When you share miles, they are moved from one account and into another. However, you can only earn a hit once, regardless of whether you give or receive miles.

 

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How can I earn a hit for swapping miles?

If you swap out other program points or miles in to Dividend Miles at points.com, you will be credited with one hit. You can only earn one hit for swapping miles.

 

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How can I earn a hit with the Shopping Mall?

Go to usairways.com/shop and enter your Dividend Miles number. Then choose your merchant, buy something and you’ll earn a maximum of one hit. You won’t earn a hit if you use coupons or gift cards, or if you buy gift cards. SkyMall does not count as a Shopping Mall hit, but it does count as its own hit.

 

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Can I use the Dividend Miles toolbar to earn hits?

Yes! Once you’ve downloaded the toolbar to your computer, just complete 3 mileage earning searches and you’ll earn a hit. But you can only do it once for it to count as a hit.

 

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What if I shop with different merchants in the Shopping Mall? Will I earn more hits?

No. You can only earn one hit with the Shopping Mall, no matter the number of merchants you use.

 

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Am I eligible to participate?

You must be a Dividend Miles member to participate. The Dividend Miles Grand Slam promotion is not a game of chance, lottery or contest. It is open to all Dividend Miles members except where prohibited by local law.

 

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What are Preferred-qualifying miles?

Preferred-qualifying miles are Dividend Miles that count towards maintaining or reaching Preferred status in our Dividend Miles program.

 

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Will the Preferred-qualifying miles I earn count towards my 2012 Preferred status?

Yes. Preferred-qualifying miles will post with a 2011activity date and count towards your 2012 Preferred status.

 

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If I’m not Preferred status can I earn all of the bonus miles in Grand Slam?

No. You must be Preferred status in order to earn the miles in the 40th bonus tier. If you are not currently Preferred you may earn a hit by purchasing Preferred status or Trial Preferred status. Just make sure your Preferred status is active when you make your 40th for hit or you will not qualify for the final bonus.

 

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