Frequently Asked Questions

 

Gift cards answers

 

Can I still buy US Airways Gift Cards?

No, we’ve stopped selling US Airways Gift Cards, but you can buy American Airlines Gift Cards that are valid for US Airways codeshare flights on aa.com/giftcards.

 

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I have a US Airways Gift Card. Can I still use it?

Yes, you can use it for all US Airways flights, plus codeshare flights on American Airlines. Codeshare flights are those operated by US Airways but sold under an American Airlines name, code and flight number (and vice versa).

 

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I have an American Airlines Gift Card. Can I still use it?

Yes, you can use it for all American Airlines flights, plus codeshare flights on US Airways. Codeshare flights are those operated by American Airlines but sold under the US Airways name, code and flight number (and vice versa).

 

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How do I redeem my US Airways Gift Card?

Same as today – through US Airways Reservations at 800-428-4322 for no ticketing fee. We do not accept US Airways Gift Cards at US Airways ticket counters or on usairways.com.

 

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How do I redeem my American Airlines Gift Card?

You can either redeem your card on aa.com for no ticketing fee or call American Airlines Reservations at 800-433-7300 (ticketing fees apply).

 

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How do I redeem my US Airways Gift Card for a codeshare flight on American Airlines?

Just call US Airways Reservations at 800-428-4322.

 

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Can I redeem my US Airways Gift Card on aa.com?

No, you can only redeem your US Airways Gift Card through US Airways Reservations at 800-428-4322.

 

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Will I be able to redeem my American Airlines Gift Card for a US Airways operated flight?

Yes, you can use your American Airlines Gift Card to book US Airways codeshare flights on aa.com (no ticketing fee) or you can call American Airlines Reservations at 800-433-7300 (ticketing fees apply).

 

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Can I redeem my American Airlines Gift Card through US Airways Reservations?

No, you can redeem your American Airlines Gift Card on aa.com (no ticketing fee) or call American Airlines Reservations at 800-433-7300 (ticketing fees apply).

 

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Do US Airways or American Airlines Gift Cards expire or devalue over time?

US Airways and American Airlines Gift Cards don't expire or lose value.

 

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What can I buy with my US Airways or American Airlines Gift Card?

You can redeem US Airways Gift Cards for air travel and related tax and security fees on US Airways, on US Airways Express or for flights on codeshare partners you book through US Airways. You can't use gift cards for add collect on fares, change fees, upgrades or any other non-air travel products. You can redeem American Airlines Gift Cards for the initial electronic purchase on American Airlines, American Eagle and American Connection flights originating in the United States, the U.S. Virgin Islands and Puerto Rico. You can also use gift cards to pay the initial electronic ticket for air travel on any oneworld® partner or codeshare flight designated in flight listings as AA.* You cannot use gift cards to pay for upgrades, flight changes, Admirals Club enrollments, Admirals Club One-Day Passes, any baggage charges, pet charges, unaccompanied minor charges, ticketing charges for transactions through American Airlines Reservations, taxes, charges or charges payable in connection with AAdvantage Award Travel, American Airlines Vacations or other non-flight products and services sold by American Airlines. *Note: If you use a credit card in conjunction with gift cards, your credit card must have a U.S. billing address.

 

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Will I be charged the ticketing fee when I redeem my US Airways Gift Card?

We'll waive the ticketing fee when you redeem your US Airways Gift Card.

 

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What if my US Airways or American Airlines Gift Card is lost or stolen?

Sorry, we're unable to replace lost, stolen or damaged gift cards.

 

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Are there any maintenance fees?

Neither US Airways nor American Airlines charge any usage or monthly maintenance fees.

 

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