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Frequently asked questions
Star Alliance Mileage Promotion
Star Alliance Mileage Promotion
Frequently Asked Questions
What is the Star Alliance Bonus Miles promotion?
I didn’t find out about this until after the promotion began, can I still register and participate?
If I register after September 10th will I receive credit for partners flown since then?
What does “qualifying flights” mean?
Does my flight on US Airways need to be on the same PNR as the Star partner flight(s)?
When will the bonus miles post?
Will I receive retro bonus miles?
Do the bonus miles count toward Preferred status?
What is the total amount of bonus miles that I can receive?
Will I receive the bonus miles if my PNR contains travel on both non-Star and Star partners?
Are bonus miles awarded by segment?
Star Alliance Mileage Promotion answers
What is the Star Alliance Bonus Miles promotion?
This is a flight promotion that gives Dividend Miles members bonus miles for flying on qualifying Star Alliance partner flights. The more partners you use, the more miles you’ll earn.
Who can participate?
Anyone who has a US Airways Dividend Miles Account and registers for this promotion can participate.
How do I register?
Registration begins on September 10, 2012. To register go to usairways.com/star25k
I didn’t find out about this until after the promotion began, can I still register and participate?
Yes. Registration must be completed before December 15, 2012.
If I register after September 10th will I receive credit for partners flown since then?
Yes, once registered, all mileage accrued on qualifying Star Alliance partner flights from September 10th – December 15th will be counted.
What does “qualifying flights” mean?
Travel must be on revenue tickets using booking codes that qualify for receiving miles. If you’re unsure if the booking code qualifies, please view the Star Alliance carriers page and choose the airline you flew on.
Does my flight on US Airways need to be on the same PNR as the Star partner flight(s)?
No. You need fly at least one US Airways segment during the promotion period, but it does not need to be on the same PNR as the Star partner flights.
If I fly on three star Alliance partners, US, LH and UA. Why wouldn’t I receive bonus miles on all three?
US does not count as a partner. However, in order to receive bonus miles on LH and UA a US flight must be flown.
When will the bonus miles post?
Your bonus miles will post about 7-14 days after your flight but the flight miles from the Star Alliance partner may take longer. The mileage postings are cumulative so when you fly 2 partners you will see 500 miles added to your account and when you fly another partner (for a totally of 3 partners) you will see an additional 2,000 miles added to your account (for a total of 2,500 bonus miles), etc.
Will I receive retro bonus miles?
Yes, members who are registered can earn the bonus miles via retro mileage requests up to 6 months after the promotion period ends (June 15, 2013).
Do the bonus miles count toward Preferred status?
No, bonus miles earned in the promotion do not count toward Preferred status, however the flight miles earned on Star Alliance partners do.
What is the total amount of bonus miles that I can receive?
A member can receive a maximum of 25,000 for traveling on 6 or more Star partners.
Will I receive the bonus miles if my PNR contains travel on both non-Star and Star partners?
Yes, a PNR with both non-Star and Star partners will be eligible for the promotion. Non-Star partner flights do not count toward the promotion.
Are bonus miles awarded by segment?
No, each airline code is counted only once for the entire promotion period (multiple segments on the same airline count as one airline).
What if my trip starts on December 13th but doesn’t end until December 20th, will I receive bonus miles for the Star partner flight on December 20th?
You will only receive bonus miles on qualifying flights between September 10th and December 15th. Any flight after that time will not receive bonus miles.